**How Do I Personalize My Coin?**
Choose your metal finish and package, then enter the name, sobriety date, milestone year or month, and preferred back message in the personalization field.
**What Can I Add to the Back?**
Choose the Serenity Prayer, Third Step Prayer, Seventh Step Prayer, a favorite quote, or your own message. Need help deciding? Leave us a note.
**How Long Does Processing Take?**
Processing takes 5–7 business days, including proof preparation, your approval, and production. Shipping time is additional and depends on your location. Please contact us before ordering if you have a deadline.
**Will I See a Preview?**
Yes! Every order includes a digital proof for your approval before production begins. Please keep your contact details up to date.
**Which Milestones and Languages Are Available?**
We offer sobriety years 1–99 and month milestones. Enter your milestone when ordering. Other languages are welcome—please ask about availability and carefully check the spelling on your proof.
**What Makes Your Coins Special?**
Our coins feature detailed, full-color UV artwork printed directly onto the metal surface. Your personalized text becomes part of the design, creating a meaningful keepsake that celebrates your story.
**Are Accessories Available?**
Every coin comes with a protective case. You can add a display stand or keychain by selecting your preferred package from the dropdown menu.
**Can I Request a Rush Order?**
Please message us before purchasing. Rush service depends on availability and cannot be guaranteed, but we’ll do our best to meet your deadline.
**Do You Accept Returns or Exchanges?**
Personalized coins cannot be returned or exchanged. If we make an error or your coin arrives damaged, please contact us promptly so we can make it right.
